Refund Policy
Our Store Policy
We want you to be completely satisfied with your purchase from My Local Business. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. You have 30 calendar days to return an item from the date you received it. Please note that certain goods like perishables, personalized items, and health/personal care products are non-returnable. Once we receive your item, we will inspect it and notify you of the status of your refund immediately after inspection.
Easy Returns & Exchanges
If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies. If you wish to exchange an item for a different size or color, please contact our support team to arrange a swap. Items purchased during a clearance sale are considered final sale and cannot be returned or exchanged. Please keep in mind that you will be responsible for paying for your own shipping costs for returning your item unless the item is defective.
How to Initiate Your Return
To start a return, simply email our customer service team with your order number and details about the product you would like to return. We will provide you with instructions on where to send your package for processing.